PRIVACY POLICY

Last Updated: July 8, 2026

1. Introduction

L.I.F.F.E. (Local Initiative for Future Earth) ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and service address

  • Payment information (processed securely through Stripe)

Automatically Collected Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on site

  • Referring website

Information You Provide

  • Contact form submissions

  • Account registration details

  • Service preferences and subscription choices

3. How We Use Your Information

We use your information to:

  • Process and fulfill compost product orders

  • Set up and manage your food scrap collection subscription

  • Send billing confirmations, receipts, and service reminders

  • Respond to your questions and contact form submissions

  • Communicate service updates or schedule changes

  • Improve our website and services

  • Comply with legal obligations

We will never sell your personal information to third parties.

4. Payment Processing

All payment transactions are processed securely through Stripe. L.I.F.F.E. does not store your credit card number, expiration date, or CVV on our servers. By making a purchase, you also agree to Stripe's Privacy Policy, available at stripe.com/privacy.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies in your browser settings, though some features of our site may not function properly as a result.

6. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Squarespace — website hosting and ecommerce platform

  • Stripe — payment processing

  • Facebook — social media (if you interact with our Facebook page)

Each of these services has its own privacy policy governing how your data is handled.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your subscription or request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

  • Cancel your subscription at any time

To exercise any of these rights, contact us at the information below.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us.